Xplur Gadgets

  1. Introduction

Welcome to Xplur Gadgets. By accessing our website, social media pages, or purchasing from us through any of our sales channels, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our services.

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  1. Products and Descriptions

Xplur Gadgets offers a wide range of electronic gadgets and accessories. We make every effort to ensure that all product descriptions, images, specifications, and prices displayed are accurate. However, slight variations may occur due to manufacturer updates or display differences.

All products sold by Xplur Gadgets are original and authentic, unless otherwise clearly stated.

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  1. Pricing and Payments
    • All prices are listed in the applicable local currency and are subject to change without prior notice.
    • Xplur Gadgets reserves the right to correct pricing errors at any time.
    • Accepted payment methods include bank transfer, debit/ATM cards, and online payments.
    • Orders are processed only after payment confirmation, except for approved pay-on-delivery orders.

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  1. Orders and Order Confirmation
    • Placing an order does not guarantee availability until confirmed by Xplur Gadgets.
    • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
    • Customers will be notified of any cancellation, and refunds will be processed where applicable.

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  1. Delivery and Shipping
    • Delivery timelines depend on customer location and product availability.
    • While we strive to meet stated delivery timelines, delays may occur due to logistics or third-party courier issues.
    • Xplur Gadgets is not liable for delays caused by courier services.
    • Customers are responsible for providing accurate delivery details.

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  1. Inspection on Delivery

Customers are advised to inspect items immediately upon delivery. Any issues such as damage, missing items, or incorrect products must be reported within 24 hours of receipt.

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  1. Returns, Exchanges, and Refunds
    • Returns or exchanges are accepted within 24–48 hours of delivery, subject to inspection and approval.
    • Items must be unused, in original packaging, and with seals intact.
    • Refunds or replacements apply only in cases of manufacturing defects or wrong items supplied.
    • Xplur Gadgets does not accept returns for damages caused by misuse, mishandling, liquid damage, or unauthorized repairs.
    • Delivery and handling fees are non-refundable unless the error originated from Xplur Gadgets.

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  1. Warranty
    • Products that include manufacturer warranties will be covered according to the warranty terms provided.
    • Warranty does not cover physical damage, liquid damage, power surge damage, or unauthorized modifications.
    • Customers are responsible for following the manufacturer’s warranty claim procedures.

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  1. Limitation of Liability

Xplur Gadgets shall not be liable for:
• Indirect, incidental, or consequential damages
• Loss of data, profit, or business opportunities
• Damage arising from improper use of products

Our total liability shall not exceed the purchase price of the product.

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  1. User Responsibilities

By using Xplur Gadgets’ services, customers agree to:
• Provide accurate and complete information
• Use products strictly in accordance with manufacturer instructions
• Refrain from fraudulent, abusive, or unlawful activities

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  1. Intellectual Property

All content on Xplur Gadgets’ website and platforms—including text, images, logos, designs, and graphics—remains the exclusive property of Xplur Gadgets and may not be reproduced without written permission.

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  1. Promotions and Discounts
    • Promotional offers are subject to availability and may be withdrawn at any time.
    • Discounts cannot be combined unless explicitly stated.
    • Items purchased under promotions may have different return or warranty conditions.

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  1. Privacy Policy

Xplur Gadgets respects customer privacy. Personal information is used strictly for order processing, delivery, and customer support and will not be shared with unauthorized third parties.

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  1. Modifications to Terms

Xplur Gadgets reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any revised terms.

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  1. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws.

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  1. Contact Information

For enquiries, complaints, or support, please contact Xplur Gadgets via:
• Phone call: +234 808 354 6012
• WhatsApp: +234 708 730 0296
• Email : info@xplur.ng
• Social media platforms: @xplurgadgets